A presenter at the launch of NBTC's 'Gun Guan' mobile app, which is aimed at helping reduce the number of unwanted call complaints to the NBTC. CHANAT KATANYUThe national telecom regulator is teaming up with mobile operators to launch an application that can block unwanted calls in a bid to protect consumers. Dubbed Gun Guan (which means in Thai preventing disturbance), the mobile app aims to efficiently reduce the number of complaints to the regulator's call centre regarding unrecognised numbers. The centre receives over 300 complaints a day by phone about unwanted calls. "This is the first time the NBTC and mobile operators have begun updating their customer database daily to help mobile phone users block unwanted incoming calls," he said.

Source: Bangkok Post July 24, 2017 22:41 UTC